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The Google Ads Connector delivers audience data to your Google Ads account using Google’s Audience Partner API, enabling you to activate segments for Customer Match advertising campaigns.

Overview

The connector uploads user lists to Google Ads, where they become available as audience segments for targeting across Search, Shopping, Gmail, YouTube, and Display campaigns. It supports creating new user lists or appending to existing ones.

Requirements

Account setup

Account linkage is a one-time setup step handled by Narrative support. Once linked, you can create profiles and deliver audiences without further assistance.

Supported identifiers

Your data must include at least one of these identifier types, mapped to the corresponding Rosetta Stone attribute: Your data must include at least one email-based identifier or the complete set of name, postal code, and country attributes. Both can be present on the same row. For name-based matching, all three attributes are required together:
  • SHA256 hashed first name and last name
  • Postal code
  • Country code (ISO 3166-1)
Hashed identifiers must use SHA256. See Hashing PII for Upload for formatting requirements.
Unlike the Google DV360 connector, the Google Ads connector does not support phone number identifiers.

Installation

1

Link your Google Ads account

Contact your Narrative representative to link your Google Ads account to Narrative’s Data Partner account. You’ll need to provide your Google Ads Customer ID.
2

Navigate to the connector

In Narrative, go to Installed Apps and select Google Ads Connector.
3

Create a profile

Enter your Google Ads Customer ID, a Profile name, and an optional description.

Delivering audiences

When connecting a dataset to the Google Ads connector, you choose how the audience is created:

New user list

Creates a new Customer Match user list in your Google Ads account.

Existing user list

Appends data to a user list that already exists in your Google Ads account.

Audience membership duration

Membership duration is how long a delivered identifier remains active in the destination audience before the destination platform expires it. It is distinct from the dataset’s retention policy (which governs data stored in Narrative) and the interface’s refresh window (which governs how stale the source dataset may get). The duration is fixed when the user list is created and the connector never updates it afterward. Connections that deliver to an existing user list have no duration setting — the list keeps its current duration. Membership duration through this connector is capped at 540 days, with no “no expiration” option; a value outside the valid range falls back to the default of 540 days rather than producing an error.

Data Activation Overview

Understand how connectors deliver data

Google DV360 Connector

Activate audiences in Display & Video 360

Hashing PII

Prepare identifiers for Google Ads

Structuring Audiences

Organize datasets for delivery