Error message
When this error occurs
POST /agents/conversations/{id}/runs sent at least one image block, in the user message or in a tool output, and
the run’s model takes images on no platform. The model is the conversation’s defaults.model, or the run’s
config_override.model if it sets one.
The check looks at the model, not at the data plane the run will use. A Claude model on a Snowflake data plane passes
it, and the run still starts, but the model gets a short note in place of each image instead of the image.
How to fix
- Run the conversation on a Claude model, either through
config_override.modelfor this run or in the conversation’s defaults, on an AWS data plane. - Or send the run without images. If the image holds text or a table, send that as text.